I just wanted to check out how I can cancel a subscription on PayPal. The search didn’t display any results, so I clicked on the “Help” link. And this is all the help I get from PayPal … Help information isn’t available in English yet. To access the Help Center, you’ll need to change your […]
Continue ReadingProtestieren Sie beim BAKOM gegen CI+!
Cablecom will als Alternative zur aktuellen Set-Top-Box das System CI+ einführen. Damit macht sie unter unserem Druck auf die Entschlüsselung der digitalen Fernsehsignale einen Schlenker: die Signale sollen neu durch eine Karte für Fr. 99.-, die man in den Fernseher schiebt, entschlüsselt werden. Jedoch: CI+ wird von den allermeisten aktuellen Fernsehern nicht unterstützt und beschneidet […]
Continue ReadingSwiss Cablecom Now Supports Customers on Twitter
Cablecom, on of the two biggest Internet Service Providers in Switzerland just started to support their customers on Twitter. With the account @cablecomwebcare the Cablecom has launched a testphase of two months to see how well this goes for them and their customers. The process is simple: You follow the Twitter account @cablecomwebcare and the […]
Continue ReadingHow To Correctly Inform Your Customers, @slideshare
SlideShare is updating its webservers. How I know this? Because I got lucky. There is no notice on the website or on the blog. The homepage loads fine. But if you click any link or want to view a presentation, all you see is a stupid 500 error message. At around 7:21 am CET, the […]
Continue ReadingProject Participation Offer: Web Developer in Zurich
For a small start-up I am looking for a skilled web developer. For this project, I seek somebody that is interested in a partnership and gaining shares of the business to start and NOT, somebody that is “just” looking for a single assignment. Required Skills: Graphical know-how for front-end design profound knowledge in various web […]
Continue ReadingCustomer Satisfaction: No Thanks?
Just a few questions and I hope to get some answers: How important is customer satisfaction for you? What do you do if you cannot solve a (simple) problem in 5 minutes? I know, computer users sometimes really can be … unpleasant. But you as an IT guy, isn’t it your job to help them, […]
Continue Reading